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- #Microsoft office 2002 crashes after update 1803 how to
- #Microsoft office 2002 crashes after update 1803 Patch
#Microsoft office 2002 crashes after update 1803 how to
How to fix the BSOD crashes when printingĮven though Microsoft did not provide a workaround for Windows 10 devices affected by this issue, you can temporarily restore printing functionality by uninstalling the problematic cumulative update. Microsoft is currently investigating the newly acknowledged issue and will provide an update after more information is available. Some of the printer brands known to be impacted by this known issue include Kyocera, Ricoh, and Dymo. While Microsoft didn't provide additional details, the blue screen issues are most likely related to the CVE-2021-1640 and CVE-2021-26878 security updates that fixed two Windows Print Spooler elevation of privilege vulnerabilities.
#Microsoft office 2002 crashes after update 1803 Patch
KB5000802: Windows 10 2004/20H2 & Windows Server 2004/20H2Īs BleepingComputer reported Wednesday, we have seen a stream of user reports around printing causing Windows 10 to crash with "APC_INDEX_MISMATCH for win32kfull.sys" BSOD errors since the cumulative updates were released as part of the March 2021 Patch Tuesday.Įxample APC_INDEX_MISMATCH blue screen crash.The cumulative updates causing Windows 10 blue screens when printing are: Server: Windows Server, version 20H2 Windows Server, version 2004 Windows Server, version 1909 Windows Server, version 1809 Windows Server 2019 Windows Server, version 1803.Client: Windows 10, version 20H2 Windows 10, version 2004 Windows 10, version 1909 Windows 10, version 1809 Windows 10 Enterprise LTSC 2019 Windows 10, version 1803.Microsoft has confirmed that Windows 10 devices might crash with a Blue Screen of Death (BSOD) when printing under certain conditions after applying the March cumulative updates.Īfter installing the updates released during this month's Patch Tuesday, "you might receive an APC_INDEX_MISMATCH error with a blue screen when attempting to print to certain printers in some apps," as Microsoft explains on the Windows 10 health dashboard.Īffected platforms include both client and server Windows versions:
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Update: Microsoft has released out-of-band non-security updates to address the Windows 10 printing crash issue.